Whether you have questions about our protection services, need technical support, or want to discuss business solutions, we're here to help.
Level 12, 234 Collins Street
Melbourne VIC 3000
Australia
Monday to Friday: 9:00 AM – 6:00 PM AEST
Saturday: 10:00 AM – 2:00 PM AEST
Sunday: Closed
Emergency fraud support available 24/7 for Premium and Business plan members.
Response Time: All inquiries are reviewed within 24 hours during business days. Urgent fraud alerts are prioritized and addressed immediately.
Our Melbourne office is accessible during business hours. While we primarily operate digitally, in-person consultations for Business Protection Plan inquiries can be scheduled by email.
Melbourne Office Location
234 Collins Street, Level 12
Melbourne VIC 3000
Located in Melbourne's central business district,
easily accessible via public transport.